TutorCruncher Reviews

TutorCruncher has an overall rating of 4.8 based on 15 reviews. Customer feedback on TutorCruncher is mixed: TutorCruncher reviewers highlight positive aspects like user-friendly interface, excellent customer support, customizable features, and robust reporting tools, which strongly appeal to tutoring companies and educational institutions. However, TutorCruncher is often criticized for its limited payment options, occasional bugs, steep learning curve, and lack of mobile app.

4.8/5.0

15 reviews

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All TutorCruncher Reviews (15)
HaileyObrien
February 18, 2023
"Dan's Support Has Been Incredible!"
Dan has been fantastic in helping me out these past few months! I’ve got a few things left to pick up, but I’m feeling way more sure of myself than I was at the start! Big thanks to Dan!!
yellowfish692
February 13, 2023
"Disappointingly not as beneficial as I expected"
Tutorcruncher has been quite handy in several aspects, especially when it comes to managing invoices and the financial side of things. I also appreciate having all the tutor and student details in one spot. Plus, the team has been really helpful and has replied to my emails promptly.

That said, there are a number of things I’m not too keen on regarding Tutorcruncher.
1. You can’t really reach the support team by phone when issues arise - they mainly operate through online chat and email. You can schedule a video call ahead of time, but it feels a bit too formal, and it’s just not the same as being able to call a support line. There is a phone number available, but every time I tried, it was just an automated message telling me to submit a support ticket.
2. Scheduling lessons isn’t very user-friendly - it’s not like Calendly where you can see someone’s availability and pick a time that works for both, which would be super helpful.
3. Tutors and students can’t chat with each other on the platform! I was taken aback when I discovered this, because what’s the point of linking tutors and students if you a) don’t offer proper scheduling options for lessons and b) don’t allow them to communicate through the platform? Instead, you have to share contact info, and they end up setting up lessons outside of Tutorcruncher.
4. My client, who is both a student and a paying customer, was puzzled by the setup (and rightly so) where she had two different profiles - one for acting as a 'student' to access her lessons, and another for being a 'client' to manage her payment details. It would be way simpler if there was a single profile option for this type of client to handle everything they need on one page.
5. Personally, I found the entire platform to be quite confusing and complicated. You have to sift through a bunch of their 'help' articles to figure out each process (payment methods, video call settings, 'jobs', accounting features), and even then, some things remain unclear, so you end up needing to reach out to the support team anyway.

Overall, I just started my tutoring business not long ago, and I chose Tutorcruncher right from the start to lighten my load. Maybe if I had tried to manage without tutor management software, I would have a better appreciation for Tutorcruncher's systems and support, but honestly, I think there’s a lot that could be improved.
blackfish933
February 11, 2023
"Super easy to navigate"
It's a breeze to use and really straightforward. The customer support is super responsive and quite helpful.
MarkLynch
February 01, 2023
"Awesome, helpful, speedy assistance"
The help I got from TutorCruncher was amazing. Their courteous and approachable team tackled various issues promptly, making everything a breeze for me. I’d definitely suggest them!
goldenpanda488
December 08, 2022
"Tutorcruncher has been a game changer for me..."
Tutorcruncher has been a game changer for me in managing and expanding my tutoring business. The sole reason I'm rating it 4 stars rather than 5 is that it doesn't yet have the option to process BACS payments and divide the payments.
LeahScott
November 08, 2022
"All-in-One Tutor Management Solution!"
I switched to an employment business tuition model a few months back, and let me tell ya, it’s been a fantastic journey with TutorCruncher! The team provides a tailored service and genuinely cares about helping you get started and expand. The ongoing costs are reasonable when you consider the opportunities it brings.
goldenlion813
October 18, 2022
"Reliable platform for tutor referral services"
We signed up for Tutor Cruncher a few months back. I’ve been really impressed with the platform itself, which should help us save a good chunk of admin time. The support team has also been super helpful in getting us set up. Plus, it’s crucial that they’re making sure to build a system that’s legally compliant.

There are a few lingering issues that TC is working on fixing. It’s also a bit pricey for us to use TC, and we’d appreciate it if this feedback could be considered.

Still, it’s a dependable system for tutor referral agencies, and they seem open to ongoing improvements.
mike09mac
October 13, 2022
"Totally glad I made the change"
For the past couple of months, I've been using TutorCruncher as my customer management tool after moving away from TutorBird. The reason for the switch was that TutorBird made it super tough for a tuition agency to follow UK regulations.

I’m really happy I made the change. Managing payments to my other tutors is way simpler now, and the system feels way more comprehensive. It has truly helped me grow my business while also lightening my workload.
biggoose496
October 10, 2022
"A Game Changer for My Small Business"
This has truly simplified things for me as a small business owner. I was worried about the costs, which is why I delayed setting it up for a whole year after starting my venture - I really should have done it from the get-go! It's budget-friendly, depending on how much you use it, and would have allowed me to expand my business sooner. Anyway, I'm super happy it's taking care of all my admin tasks now. Plus, the split payments feature helps us stay below the VAT threshold! It's a total win-win.
FlennFletcher
September 08, 2022
"Awesome tools and support for my tutoring venture."
After running a music tutoring gig for five years, I decided to give Tutor Cruncher a shot. I gotta say, their range of tools and solutions really fit the bill for what my tutoring business needs. Plus, their support team is top-notch; they've been right there with me every step of the way to help me get everything up and running.
Ryan.Peters
July 24, 2022
"Great all-in-one solution"
For almost a year, I've been utilizing tutorcruncher, and I can genuinely say it has been incredibly beneficial for our small business. It's super user-friendly and serves as a comprehensive platform. The cost is quite fair for the value you receive.
KentPowell
May 27, 2021
"TutorCruncher has been super handy"
So far, TutorCruncher has been super handy for my start-up. The ability to rent an existing solution instead of building a whole platform from scratch is just what I needed. Their chat support has been really quick and useful in tailoring the software to fit my business requirements. I'm looking forward to seeing TutorCruncher expand and roll out fresh updates down the line.
MarianMitchelle
March 08, 2021
"Incredible Support from Tutor Cruncher"
The assistance I've gotten from Tutor Cruncher during my setup has been nothing short of fantastic. I'm really pleased with the service. They respond fast, and their answers are easy to grasp. They've helped me tackle every question I've thrown at them (and trust me, there were plenty) all while keeping it friendly and supportive.
goldenladybug344
February 24, 2021
"TutorCruncher has been a game changer for us..."
Over the years, TutorCruncher has been a huge help in boosting our efficiency, productivity, and saving us some cash. It cuts down on our admin time, letting us concentrate on serving our customers and expanding our businesses. The folks at TutorCruncher have consistently provided top-notch customer service and have been super helpful whenever we've needed assistance with anything. I’d definitely recommend it!
Marcia.Fowler
January 30, 2021
"My Experience as a Tutor with Tutor Cruncher"
As a tutor using Tutor Cruncher, I gotta say, it's pretty straightforward and clear to use. One thing I think could be better is the lesson scheduling. If there was a quick button for a 1-hour lesson, that would be awesome, 'cause choosing the start and end times takes up a lot of time.
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